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Structured Coaching Approach

We work in partnership with our coaches to build systems.

  • Mentoring & Coaching
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    Interaction provides coaching and mentoring services to individuals across all industries; specialising in supporting public sector employees at all levels.

    We work in partnership with our coachees to build their capability. We modify and adapt our structured coaching approach to meet their needs which means that sometimes we are a facilitator, mentor, motivator, guide or teacher. Coaches tailor conversations to individual requirements, with a focus on encouraging people to take stock of their current situation and skills, set goals, consider their options, overcome obstacles and take control.

    Coaches don’t tell people what to do, they support people to explore and achieve what they want.

    Confidentiality is a critical part of any successful coaching as the coachee must have confidence in the process. Our coaches are trained in, have a deep understanding of, and uphold the core competencies of the International Coach Federation. One of the key competencies is meeting ethical guidelines and professional standards including confidentiality. Therefore our coaches will keep the content of any discussions with individuals confidential and will not repeat individual information to a third party.

    We work in partnership with our coachees to build their capability.

We coach managers and staff through one-on-one or group sessions to:

Giving and receiving feedback Improving performance and managing underperformance
Leadership skills Strategic advice
Career planning Writing applications Preparing for interviews
leadership and management communicating with influence writing for their department self-management project management organisational skills improving wellbeing and resilience
development of program guidelines information sessions training for mentors individual ongoing assistance to participants
Career transition coaching assists people to really focus on what is next for them in their career and how to get there. More specifically, it provides a strategic opportunity to identify personal career goals, determine actions to achieve them, explore ways to manage in the current environment and review progress over time.